Last Modified: August 24, 2018

Welcome to our new website where you will find information about our company's history and tradition, our famous King's Hawaiian bakery products, restaurants, and just about everything else you want to know about us. Before you relax, browse and experience our company and our products, please do take time to read through these Terms and Conditions carefully as they govern your access and use of our site. Thank you for your cooperation!

 

ACCEPTANCE OF THE TERMS AND CONDITIONS
These Terms and Conditions are entered into by and between You and King's Hawaiian Bakery, West Inc. (“King’s Hawaiian” “we,” or “us”). The following Terms and Conditions govern your access to and use of this website www.kingshawaiian.com (the “Website”), including any content, functionality, and services offered on or through the Website.

Please read the Terms and Conditions carefully before using the Website. By using the Website, you accept and agree to be bound and abide by these Terms and Conditions. If you do not want to agree to these Terms and Conditions, you must not access or use this Website.


CHANGES AND UPDATES
We may modify or update these Terms and Conditions from time to time in our sole discretion, with or without prior notice. All changes are effective immediately when we post them. Please check back regularly for changes and updates. Your continued access and visits to this Website after we post a change or update constitutes your acknowledgment and acceptance of such change or update.



ACCESS AND USE OF THE WEBSITE
We hereby grant you a limited license to access and use our Website for your personal, non-commercial use ONLY. You may use the Website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to use the Website:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To transmit, or procure the sending of, any advertising or promotional material, including any junk mail, chain letter, spam, or any other similar solicitation.
  • To impersonate or attempt to impersonate King’s Hawaiian, a King’s Hawaiian employee, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
  • To engage in any other conduct that restrict or inhibit anyone’s use or enjoyment of the Website, or which, as determined by us, may harm King’s Hawaiian or users of the Website or expose them to liability.
  • Otherwise attempt to interfere with the proper working of the Website.

 

INTELLECTUAL PROPERTY RIGHTS
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video audio, and the design, selection, and arrangement thereof) are owned by King’s Hawaiian, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The terms KING’S HAWAIIAN, KING’S HAWAIIAN and Crown Logo, THE ORIGINAL KING'S HAWAIIAN, KING'S HAWAIIAN JALAPENO BREAD, TASTE PARADISE, THE LOCAL PLACE, ALOHA IN EVERY BITE, SHARE THE HAWAIIAN WAY, LIGHT ROASTED KONA COFFEE, and other marks and logos containing any of the foregoing, are all trademarks of King’s Hawaiian and are protected under federal and state laws. You must not use such marks without the prior written permission of King’s Hawaiian. All other marks and logos appearing on this Website (including those third party vendors and distributors) are the property of their respective owners.

You may not copy, reproduce, distribute, transmit, modify, link to or from, frame, or otherwise exploit our Website or its content in any manner or by any means without our prior expressed written permission. You may print or download content on our Website for your personal, non-commercial use ONLY, provided that you keep intact all copyright, trademarks and other proprietary notices contained in or accompanying such content. Other than this limited right to use such content, no other rights in or to the Website or any content on the Website is granted to you, and all rights not expressly granted are reserved by King’s Hawaiian. This license will automatically terminate should you violate any of these Terms and Conditions.



USER CONTENT
Any content that you submit to this Website or to us, whether directly or through a third-party website ("User Content") will be deemed to be non-confidential and non-proprietary and may be disclosed through this Website to unknown persons on a worldwide basis without control by us, including for browsing, downloading, printing and other uses by such other persons or entities. You agree not to submit User Content to this Website or us except for User Content that is fully authorized for purposes of this Website and these Terms and Conditions, and by posting User Content on this Website, you warrant and represent that you own the rights to the User Content or are otherwise authorized to post, display, perform, transmit, or otherwise distribute User Content, and it will not infringe the rights of any third party. It is your obligation to determine the extent to which User Content you submit is protected by applicable intellectual property laws. You hereby grant to us and our licensees, successors, and assigns a worldwide, royalty-free, perpetual, irrevocable, sublicenseable, non-exclusive right and license to translate, reproduce, sell, publish, distribute, modify, adapt, display, perform, promote, link to or use, in any form or media, any User Content that you submit to this Website or to us. We do not endorse any User Content, or third party product or service that may appear on this Website. Nothing in these Terms and Conditions shall obligate us to use any User Content you submit or permit the posting of such User Content on this Website.

You agree to submit only User Content that is functionally and technically compatible with this Website. You agree not to engage in conduct or submit to this Website any User Content or other material that is illegal, inaccurate, misleading, misappropriated, infringing, dilutive, defamatory, obscene, offensive, or otherwise objectionable. You agree not to cause damage, embarrassment or adverse publicity to us.


COMPLIANCE WITH THE DIGITAL MILLENNIUM COPYRIGHT ACT
We respect the rights of all copyright holders and in this regard, we have adopted and implemented a policy that provides for the termination in appropriate circumstances of users of this Website who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent the following information required by the Digital Millennium Copyright Act, 17 U.S.C. Section 512:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; 
  3. Identification of the content that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and the information reasonably sufficient to permit us to locate the content;
  4. Information reasonably sufficient to permit us to contact the complaining party;
  5. A statement that the complaining party has a good faith belief that the use of the content in the manner complained of is not authorized by the copyright owner, its agent, or the law;
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

For copyright inquiries and notices under the Digital Millennium Copyright Act, please contact our Copyright Agent at:

Annabel Farber

King's Hawaiian Bakery, West Inc.
19161 Harborgate Way
Torrance, CA 90501
Phone: 310-9653301

This email address is being protected from spambots. You need JavaScript enabled to view it.


PRIVACY
Our Website is designed to provide information on our company, promotions, and products to the general public and is accessible to everyone. The provisions of our Privacy Policy are hereby incorporated into these Terms and Conditions and apply to your access and use of our Website, and we therefore recommend that you review the Policy, which is available at: http://www.kingshawaiian.com/privacy-policy or by clicking here.


DISCLAIMERS
Our website is for general information purposes only.

YOUR USE OF THE WEBSITE, ITS CONTENT, ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK AND THAT, UNDER NO CIRCUMSTANCES, WILL YOU HOLD KING’S HAWAIIAN Y OR ANY OF ITS AFFILIATES LIABLE FOR ANY ERRORS OR OMISSIONS IN ANY CONTENT ON OUR WEBSITE OR FOR ANY LOSS OR DAMAGES RESULTING FROM YOUR USE OF OR RELIANCE ON ANY CONTENT ON OUR WEBSITE. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER KING’S HAWAIIAN NOR ANY PERSON ASSOCIATED WITH KING’S HAWAIIAN MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.

TO THE FULLEST EXTENT PROVIDED BY LAW, KING’S HAWAIIAN HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

 

ONLINE RETURN POLICY
If you are not fully satisfied with your purchase, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or 877-MYKHCARES (877-695-4227) within 30 days and we'll gladly replace or refund your order. Non-perishable items must be in brand new, unused condition. The customer is responsible for return shipping costs and original shipping costs are non-refundable unless the product was defective or did not match the website description. Refunds will be given in the same form of payment as originally used within approximately 72 hours of our receipt of the returned merchandise. The time it takes for credit card financial institutions to reflect refunds varies but is typically within 7 to 10 days. 

 

SHIPPING POLICY

Minimum order - $13.00

Shipping costs

  • Free ground or home delivery shipping within mainland US on orders $30 or more.
  • Flat $7.50 ground or home delivery shipping charge within mainland on orders less than $30.
  • Select "edit shipping and sales tax" icon within shopping cart to get shipping costs for expedited orders or orders to AK and HI.

48 CONTIGUOUS UNITED STATES LEAD TIME

Orders not including bread will generally ship within 48 hours of receipt of order.

Orders including bread will be timed to ship so they can arrive by Saturday of that same week to ensure maximum freshness. Time in transit varies between one and four days and the transit time for your particular ship to location will determine if the order ships within 48 hours or is held until the following Monday so it could be delivered within the same week.

ALASKA AND HAWAII LEAD TIME

Orders not including bread will generally ship within 48 hours of receipt of order and do not require expedited shipping.

Orders including bread must have expedited shipping to ensure maximum freshness. Those orders will be timed to ship so they can arrive by Saturday of the same week the order was placed. Because of this, most orders that include bread and are placed after Wednesday noon Pacific time will be held for shipment until the following Monday.

INTERNATIONAL ORDERS

We really appreciate enthusiasm for our products around the world; however, we are not yet able to offer shipment of any products outside the United States.

 

LIMITATION OF LIABILITY
You acknowledge and agree that under no circumstances will King's Hawaiian or any of its affiliates be liable under contract, tort, negligence, strict liability or any other legal or equitable theory, with respect to any claims or damages (whether direct or indirect, special, incidental, consequential or punitive) resulting from your access or use of (or inability to access or use) our Website or its content, even if King's Hawaiian and its affiliates have been advised of the possibility of such claims or damages.



INDEMNIFICATION
You agree to defend, indemnify and hold harmless King's Hawaiian and its affiliates, officers, directors, employees and contractors from and against any demands, claims, damages, liabilities, judgments, awards, losses, costs, expenses or harms, including attorneys' fees, arising in connection with your use of this Website, online conduct, User Content submitted by you, breach of these Terms and Conditions, or dealings or transactions with other persons resulting from use of this Website.

 

EMPLOYMENT
We are an equal opportunity employer.   If you apply for employment through our “Careers” section, you will be directed to our service provider at Taleo.net, and is subject to additional terms and conditions.

 

GOVERNING LAW
The Terms and Conditions set forth herein shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflicts of laws rules, and any dispute shall be resolved in state or federal court in the State of California.

 

WAIVER AND SEVERABILITY
No waiver by King's Hawaiian of any term or condition set out in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the King's Hawaiian to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, the remaining provisions shall continue in full force and effect.


©2018 King's Hawaiian Bakery, West Inc.